Privacy policy

SECTION 1 – HOW WE USE YOUR INFORMATION
When you make a purchase from our store, we collect personal details such as your name, address, and email as part of the buying and selling process.
While browsing our site, we also automatically receive your device’s IP address to help us understand your browser and operating system preferences.
Marketing Emails: With your consent, we may send you emails about our latest products, promotions, and store updates.

SECTION 2 – YOUR CONSENT MATTERS
How do we obtain your permission?
When you provide personal information to complete a transaction—like verifying your payment, placing an order, or requesting a return—we take it as your consent to collect and use it for that specific purpose.
If we request your information for an additional purpose, such as marketing, we will ask you directly for your explicit permission or offer a way to decline.
Can I withdraw my permission later?
Yes. If you change your mind after opting in, you can withdraw your consent at any time by contacting us at enquiry@rxfabric.com or writing to us at:
RxFabric
No. 10, G9 Business Centre, 
Karadva - Dindoli Rd Road, Surat - 394210

SECTION 3 – WHEN WE MAY SHARE YOUR INFORMATION
We may disclose your personal data if required by law or if you breach our Terms of Service.

SECTION 4 – OUR PAYMENT SECURITY
We use Razorpay to process payments securely. Neither we nor Razorpay store your payment details on servers. All sensitive information is encrypted via PCI-DSS (Payment Card Industry Data Security Standard) during processing.
Your payment data is only retained for the duration of your transaction and is not stored thereafter.
Razorpay complies with PCI-DSS standards as governed by the PCI Security Standards Council (formed by Visa, MasterCard, Amex, and Discover).
For more, please visit: https://razorpay.com

SECTION 5 – WORKING WITH THIRD PARTIES
Most third-party providers we use only collect, use, and share your information as needed to perform the services they offer us.
However, some—like payment processors—have their own privacy policies that govern the use of your data. We recommend reviewing their policies to understand how your information may be handled.
Be aware that certain providers may operate in different jurisdictions, and your information may be subject to the laws of those regions.
Once you leave our site or are redirected to another platform, our Privacy Policy and Terms of Service no longer apply.
External Links:
Clicking on links within our store may take you to other websites. We are not responsible for their privacy practices and encourage you to read their policies.

SECTION 6 – HOW WE KEEP YOUR DATA SAFE
We take appropriate measures and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed inappropriately.

SECTION 7 – USE OF COOKIES
We use cookies to maintain your session and improve your experience on our site. These cookies do not personally identify you on other websites.

SECTION 8 – AGE RESTRICTIONS
By using our website, you confirm that you are of legal age in your area of residence, or that you are the legal guardian providing consent for any minor dependents to use this site.

SECTION 9 – UPDATES TO OUR PRIVACY POLICY
We may update this Privacy Policy from time to time. Please check this page regularly. Changes will take effect immediately once posted.
If we make significant updates, we’ll inform you here so you're aware of what data we collect, how we use it, and under what conditions we may share it.
In the event that RxFabric is acquired or merged with another company, your information may be transferred to the new entity to continue providing our services to you.

QUESTIONS OR CONCERNS? CONTACT US
To request access to, correction of, or deletion of your personal information—or for general inquiries—please write to our Privacy Compliance Officer.                    

Address: RxFabric, No. 10, G9 Business Centre, Karadva - Dindoli Rd Road, Surat – 394210                                                                                                          

Email: enquiry@rxfabric.com
Office Name: Sujit Singh
Email: enquiry@rxfabric.com